Become part of South Africa’s best known 24 hour plumbing service success story!

  • Trusted and established brand.
  • Proven and tested business system.
  • National Call Centre will log and dispatch jobs.
  • Low establishment cost.
  • Limited franchisee involvement in day to day running of business.
  • State of the art mobile workforce system.


You will enjoy the use of the brand, business model and all the support and knowledge of a 38 year old business.

Limited franchise opportunities to become the resident Drain Surgeon plumbing company in your neighbourhood.

What do I need to qualify for this amazing plumbing business opportunity?

Investment from R260k

Contact Ben Booysen, Group Franchise Manager,
Tel: (012) 443 5000, Email:

For Investors

The Drain Surgeon Franchising Africa (Pty) Ltd has been franchising since 1989, and through the years have established many successful businesses that still operate today.


In support of the strategy to expand the franchise footprint, the ‘old’ franchise model was dusted off and invigorated with new technology and offerings to support the franchisees. The new franchise model allows for an investor or lifestyle entrepreneur to invest in a maintenance plumbing business at a low entry cost and with minimal investment in office infrastructure.


The Drain Surgeon franchise system allows a would-be business owner to establish a maintenance plumbing business with little to no knowledge of plumbing and with limited infrastructure requirements. With a small initial investment in tools, training and marketing material and with the backing of the well-known Drain Surgeon brand and their unique franchised methods, the business will be operational in no time at all.

The National Call Centre (NCC) provides franchisees with a 24/7/365 professional call centre service. All calls are received by the NCC and the jobs logged and parked on the work order queue for dispatching by the franchisee. Franchisees do have the option to request that the NCC dispatch the plumber as well.

The plumber receives the job details on the mobile app, where he can access the route via GPS, invoicing, payment system, stock management, quality control tools, images and forms management functions.

Franchisees must provide safe overnight parking for the vehicle, oversee the execution of the local marketing plan and perform basic business management functions such as debtor collections and creditor payments. Other tasks include ensuring that the team is neatly dressed and presentable, equipment is neat and clean and the vehicle is stocked. With the mobile workforce system seamlessly integrated into the Sage One Accounting system, administration is easy and efficient, and the information is available online in real time.

Franchisor Support

The franchisor assumes responsibility for the NCC as well as managing the systems used to facilitate job dispatching, invoicing and related services. The franchisor also has the required quality control processes in place and there is also a team of experienced managers available in the event of technical queries. While the franchisor also drives marketing initiatives, training, group deals, system improvement and protection, etc., the franchisee is responsible for executing the localised marketing plan with the goal to establish their franchise as their preferred neighbourhood plumber.

Financial Summary


Establishment cost   R250 000 (plus leased vehicle)
Franchise joining fee + R75 000 (included in set-up cost)
Recommended working capital + R50 000 (included in set-up cost)
TOTAL Average set-up cost (=establishment cost + joining fee + working cap) = R250 000 (plus leased vehicle)
Average store turnover (pm) R120 000
Achievable gross margins (%) 58%
Min owner’s contribution % (excl loans) 100%

Do You Fit The Profile

While this opportunity is aimed primarily at investors who want to diversify their portfolio or lifestyle entrepreneurs who would like to set-up a small, home-based maintenance plumbing business to earn additional income, there is also an open invitation to existing plumbing companies who would want to become part of the brand.

How to apply

You can also complete the Short questionnaire by clicking on this link.

A representative from the franchisor will then be in touch to take you through the next steps, which will entail the completion of the Investor Questionnaire and a 1st Introductory meeting in Pretoria.


Ben Booysen
Telephone: 012 342 1860

Download our Prospectus