“I want to comment on the excellent service done by two of your staff members at my house this morning. They were really professional and went to a lot of effort solving our problem. They were prepared to do more than previous plumbers and cleaning a much larger part of our drain pipe. They were friendly and precise. I will certainly recommend your work to anyone in need of a plumber.”
“Would like to thank the following for absolute excellent service:
Kunene and Khoza
You are definately an asset to your company.”
“I have previously expressed my gratitude verbally but waned to affirm my gratitude again in writing as I feel the team deserves positive feedback for their dedication and excellent teamwork. I was on site with the team for two days and was very impressed to see your organisations mission that drives your business carried out, from the lady’s at head office asking “How can I make you smile” when answering the phone to the teams excellent workmanship on site. Once again, thank you for your exceptional service. We are looking forward to continuing work together."
“Whenever I have to make a call to a business to have some repairs or work done, I do it with dread. Not only because of the costs, but because of the quality of work. I can, with utter honesty, say that Drain Surgeon is the only business that I actually look forward to calling. You are not the cheapest, but you are the absolute best. I have made use of Drain Surgeon quite a few times and I have never been disappointed. I never had any cause for complaints. The people who do the repairs are excellent and professional. Your business is one of the few who still have integrity and pride in your work and I thank you for that.”
“I would like to take this opportunity to thank Jozi for his professional and excellent personal skills besides his excellent workmanship that he showed me during a very challenging weekend with no electricity.He truly went the extra mile to assist me. I will never use another company for my plumbing or electrical support. The call centre ladies were also very professional and courteous. The manner in which your employees manage the company's clients is a reflection on your leadership, thank you.”
Your very pleased client
“Thank you and the entire Drain Surgeon team for your excellent service in replacing our geyser. From the initial call to completion, the entire process was handled superbly.
Please convey my gratitude to your team and CEO.”
“I just want to inform you of excellent service we received this morning from both your call centre and your call out team. Our job card was 35431, for reference. They arrived quickly were extremely professional and did an amazing job. We will definitely use The Drain Surgeon again based on this wonderful experience! Please pass on congratulations and our thanks to your team.”
“I would like to thank you for the outstanding service I received yesterday. From the receptionist to the workman keeping me informed of arrival time and doing an outstanding job. Thank you. I will highly recommend your service.”
“Thank you for the prompt response. The guys were very professional and helpful.
Thank you - you ARE the best!”
“Thank you very much for the service rendered.
Very professional service and really pleased overall with the job.
The two gentlemen that came out is a real asset to the company. Really professional, from the investigation to finding the solution. Keep up the good work gents very pleased with the service.”
“I moved from JHB back to Pretoria in the beginning of the year where my son and I are now renting a duplex in Pretoria East. The first time I "used" Drain Surgeon was back in 1989 when I was a student at TUKS. I managed to convince Mr. Glen Pratt to sponsor our float for JOOL (Sonop & Erika)! It is awesome to see that 30 plus years later the DRAIN SURGEON brand is still delivering! A blocked sewerage drain during lockdown is no laughing matter. The first two local private plumbers (on the owner's recommende maintenance list) I called were not prepared to work after hours. Drain Surgeon however was - 24/7 prepared! I could literally see the smiles under the masks of the 2 friendly plumbers! The Madala was very patient, answering all my nervous questions and tactfully managing my "unprofessional" plumbing concerns and suggestions! Social distance was kept. The drain was effortlessly unblocked. Happy I am, recommend Drain Surgeon I can!”
“Thank you so much for the fast and professional service! David & Jean and Candice & Mary were amazing! I will definitely use you again in the future for all my plumbing needs!!”
“It was a pleasure dealing with all at Drain Surgeon yesterday.”
Just want to say thanks!
“To the CEO Drainsurgeon,”
Your people responded to a callout for a burst pipe at my place and I am glad to inform you that the two members, Frans and Elias are a definitive asset to your company.
They were on time, friendly and very informative. They were very proffesional which was reflected in the way they approached and solved the problem.
I am very satisfied with the work done and amazed in how neat and cleaned the area looked when they completed their work. Thank you for excellent service and would appreciate it if you could thank the gentleman for work well done.
“Once again I can only reiterate previous comments regarding the excellent service provided by your Company. As always the personnel who came out to sort out the problem were a pleasure to have on site and the team spirit we witnessed was really great. The work was carried out and completed with professionalism and competence and it is for this reason that we would never think of using anyone else to deal with any of our plumbing issues. As the song goes you are “’Simply the Best”.”
I just wanted to compliment Drain Surgeon on their EXCELLENT service the other day when we called to have our blocked drain unblocked. We are at 4 Barry Road, Risdale.
EVERYONE was so incredibly professional, we were kept up to date regarding when they would arrive etc. and service was 200% great, including the two guys who cape to do the job.
THANK YOU, not often you get good service these days."
Hope you are well
Just wanted to say a very big thank you to the team you sent us today Wessel’s team, we really appreciate it. The team were fantastic and helped us so much, they went out of their way to ensure we get sorted. I just want to reply how appreciative we are and how professional the job was done.
THANK YOU, not often you get good service these days."
Senior Interior Designer
The Painted Door Design Company